Last updated: 22-12-2-2025
All orders are processed within 1–3 business days (excluding weekends and holidays).
During peak periods, processing may take slightly longer.
Estimated delivery time is approximately 2 weeks after your order ships.
Most customers receive their order within 10–14 business days, but delivery times can vary depending on location, carrier delays, customs (if applicable), and peak demand.
Once your order ships, you will receive a confirmation email with tracking information (when available).
Tracking updates may take 24–72 hours to appear after shipment.
Please make sure your shipping address is correct at checkout.
If an order is returned to us due to an incorrect or incomplete address, we may need to charge for reshipping.
We are not responsible for delays caused by:
carrier issues
customs clearance
weather events
holidays or peak seasons
If your package is delayed beyond the estimated timeframe, contact us and we will do our best to help.
If your tracking shows “delivered” but you have not received your package, please:
check with household members or neighbors
contact the carrier for more details
If you still cannot locate your package, contact our support team within 7 days and we will review your case.